Regulations relating to send samples

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In order to test quality, we would like to send you sample so that you can run a test. But we need to clearfy the part of charge.

Would you like to have a sample in hand so that you can run a test and confirm our quality? We believe a sample will help you to understand better our quality level.

In order to test our quality, we would like to send you a sample, along with related documents such as our company brochure and product catalogue,etc.

About the charging of samples

1. Free Samples

Normally, if you require a sample of a product that we have in stock and weighs less than 5kg. In order to show our interest in cooperating with you, we would love to bear any cost of sample producing.

2. Charged Samples

Normally, if you require a sample of a product that we don’t have in stock and weighs more than 5kg. Please pay for the sample because the sample producing cost is very expensive. Our manufacturing process is relatively complex, and the MOQ of customized orders requires a minimum weight of 3 tons.

sample packaging
FedEx send sample

About the charging of courier service

We cannot afford the courier service charge of send samples to any new client.

We used to send to other clients with free samples and courier charges on our account, but some of them don’t even test the sample because they don’t cherish anything for free. We don’t really care about the sample producing cost or courier service charge. But in this way, we will understand if this client likes to cooperate with us.

And we promise you we will pay you back the sample producing cost and the courier service charge in our first deal, by providing a credit note with the same amount.

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